Local government gets a bad press. People have a tendency to think of councils as bureaucratic and full of jobsworths. While I'm sure the impression isn't entirely true, the response I received from a London Borough to a recent Freedom of Information request only served to perpetuate the perception. I won't go into all the details. Essentially though, the information I want does exist, but it's in 183 different files. No one has ever bothered to collate it. And there's the rub. If a government body in the UK claims that it would cost more than £450 to provide an answer to a query, then they're entitled to refuse the request. And that's what this particular authority has done. They base their decision on one council officer spending more than 18 hours in "determining whether the Council hold the information, and locating, retrieving and extracting the information..." That's 18 hours at £25 per hour. A pretty good rate for someone working
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