On the VAT notes that get sent out from HM Revenue & Customs, there's a piece of copy that reads: "If you would like to speak to someone in Welsh, please phone..."
Do you think there's a requirement for me to speak Welsh in order to call the helpline? What if I just liked the idea of someone talking Welsh to me and I had a few minutes to spare? Would that be an abuse of the service?
There's another way of reading this leaflet, of course. Perhaps I've been trying to learn Welsh for a long time, but it's all proved too complicated. I'd like to speak to someone in the language, but unfortunately I can't. This line is for people just like me. Maybe they can provide me with an additional crash course?
Do you think there's a requirement for me to speak Welsh in order to call the helpline? What if I just liked the idea of someone talking Welsh to me and I had a few minutes to spare? Would that be an abuse of the service?
There's another way of reading this leaflet, of course. Perhaps I've been trying to learn Welsh for a long time, but it's all proved too complicated. I'd like to speak to someone in the language, but unfortunately I can't. This line is for people just like me. Maybe they can provide me with an additional crash course?
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