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I've been pondering the Windows Live Hotmail ad that shows emails being sorted automatically into different folders. There's some girl called Kate and she's already sent us 15 separate messages with photos of her antics in Australia. When a 16th arrives - handily labelled with a kangaroo-related subject header - Hotmail makes the error of adding it to the 'Kate's's Aussie Photos' folder. My argument would be that there's a perfectly good, pre-existing folder called 'Recycle Bin'. And they'd be doing everyone a favour by diverting this young lady's emails directly there. There will be 43 more messages to follow, believe me, so we have to put a stop to her Antipodean deluge before it gets out of hand.

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